Privacy Policy

Last Updated: October 10, 2026

Lumavai, operated by BARON LLC ("Lumavai," "we," "us," or "our"), operates https://lumavai.com/ (the "Website"), including all related information, content, features, tools, products, and services (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide our Services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, purchase our products, interact with our Services, or contact us.

Please read this Privacy Policy carefully to understand our privacy practices.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

• Contact Information: Name, email address, telephone number, billing address, and shipping address.

• Order Information: Products purchased, order history, transaction details, returns, exchanges, and order preferences.

• Payment Information: Payment method, payment confirmation, and transaction-related information processed through our payment service providers.

• Account Information: Account credentials, preferences, and settings, where customer accounts are available.

• Device Information: IP address, browser type, operating system, device identifiers, and network information.

• Usage Information: Pages visited, products viewed, interactions with our Website, and browsing activity.

• Customer Communications: Information provided when contacting customer support or submitting inquiries.

2. Sources of Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, or contact us.

• Automatically through cookies and similar technologies when you use our Website.

• From Shopify and other service providers that support our operations.

• From advertising, analytics, and business partners, where applicable.

3. How We Use Your Information

We may use personal information to:

Process and Fulfill Orders: Process payments, confirm purchases, arrange shipping, and manage returns or exchanges.

Provide Customer Support: Respond to questions, resolve issues, and communicate order updates.

Improve Our Services: Analyze Website performance, understand customer preferences, and improve our products and shopping experience.

Marketing and Advertising: Send promotional communications where permitted and deliver relevant advertising based on customer interests and interactions.

Security and Fraud Prevention: Protect our Website, detect suspicious transactions, and prevent fraudulent or unauthorized activity.

Legal Compliance: Comply with applicable laws, regulations, legal requests, and contractual obligations.

4. Sharing Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, including:

• Shopify, our e-commerce platform provider.

• Payment processors and financial service providers.

• Shipping carriers and fulfillment partners.

• Customer service and technical support providers.

• Analytics and advertising partners, where applicable.

• Government authorities or other parties where legally required.

We may also disclose information in connection with a merger, acquisition, reorganization, or sale of business assets.

Certain disclosures for targeted advertising may qualify as a sale or sharing of personal information under applicable privacy laws.

5. Shopify and Third-Party Services

Our Website is hosted by Shopify.

Shopify processes certain personal information to provide and improve the e-commerce services available through our store.

For additional information, please review:

https://www.shopify.com/legal/privacy/app-users

You may also visit:

https://privacy.shopify.com/en

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain shopping cart functionality.

• Remember customer preferences.

• Analyze Website traffic.

• Improve Website performance.

• Support advertising and marketing activities.

You may manage cookies through your browser settings or available Website privacy controls.

Some Website functionality may be affected if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide Services.

• Maintain customer accounts.

• Comply with applicable laws.

• Resolve disputes.

• Prevent fraud.

• Enforce our policies and agreements.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Obtain a portable copy of your information.

• Opt out of certain targeted advertising or data-sharing activities.

• Withdraw consent where processing is based on consent.

You may exercise applicable rights by contacting us at suppport@lumavai.com.

We may verify your identity before fulfilling certain requests.

Where legally required and technically applicable, we will honor recognized opt-out preference signals, including Global Privacy Control.

10. International Data Transfers

Your personal information may be processed or stored outside your country of residence.

Where required, we use legally recognized safeguards for international transfers of personal information.

11. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the applicable age of majority.

If you believe a child has provided us with personal information, please contact us to request appropriate action.

12. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Complaints

If you have concerns about how we handle personal information, please contact us.

Depending on your jurisdiction, you may also have the right to file a complaint with an appropriate data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or privacy practices.

The updated version will be published on our Website with a revised effective date.

15. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Lumavai

Operated by BARON LLC

Email: suppport@lumavai.com

Website: https://lumavai.com/

Business Address:

Clinton
Clinton, OK 73601
United States

For applicable data protection laws, BARON LLC is the entity responsible for the personal information processed through Lumavai, to the extent it determines the purposes and means of that processing.